Compatible devices

Discover a complete list of devices compatible with eSIM technology. From smartphones to tablets, ensure your device supports seamless connectivity with eSIMNEO.

 

eSIM compatible Apple devices

List of iOS devices compatible* with eSIM NEO as of may, 2024

  • iPhone 16, 16 Plus, 16 Pro and 16 Pro Max (not Dual SIM*)
  • iPhone 15, 15 Plus, 15 Pro and 15 Pro Max (not Dual SIM*)
  • iPhone 14, Plus, Pro and Pro Max (not Dual SIM*)
  • iPhone 13, 13 Pro (not Dual SIM), 13 Pro Max, 13 mini
  • iPhone 12, 12 Pro (not Dual SIM), 12 Pro Max, 12 mini
  • iPhone 11, 11 Pro (not Dual SIM), 11 Pro Max
  • iPhone SE (2020) and SE (2022)
  • iPhone XS, XS Max (not Dual SIM)
  • iPhone XR (not Dual SIM)
  • iPad Air (2014, 2019, 2020, 2022)
  • iPad Pro 11 (2018 and 2020)
  • iPad Pro 12.9 (2015 and 2017)
  • iPad Pro 10.5 (2017)
  • iPad Pro 9.7 (2016)
  • iPad 10.2 (2019, 2020, 2021)
  • iPad 9.7 (2016, 2017, 2018)
  • iPad mini 4 (2015)
  • iPad mini 3
  • iPad mini (2019 and 2021)

Your device must be unlocked and the iOS version must be updated to 14.1 or newer. You can check with your carrier to see if there is anything you can do to unlock the eSIM in your device.

Notice: Device compatibility also varies from country to country. eSIM on the iPhone is not offered on the mainland of China. For example, iPhones XS, XS Max, and XR sold in China, Macau, and Hong Kong are not eSIM compatible (dual SIM phones with two physical SIM slots).

If you have a Turkish-produced device and it prevents you from installing our eSIM, please have your device restored to factory settings first according to the instruction mentioned here: https://support.apple.com/tr-tr/HT211023 (Turkish language) or https://support.apple.com/en-us/HT211023 (English language). We are working on expanding this list as much as we can; we're committed to enabling anyone, anywhere, to stay connected.

eSIM-compatible Android phones and tablets

Android devices compatible with Esim Neo as of may, 2024

Samsung

  • Galaxy A55
  • Galaxy A54
  • Galaxy A35
  • Galaxy S24, S24+, S24 Ultra
  • Galaxy S23, S23+, S23 Ultra, S23 FE
  • Galaxy S22 5G, S22+ 5G, S22 Ultra 5G
  • Galaxy S21 5G, S21+ 5G, S21 Ultra 5G (US versions of S21 are not compatible with eSIM)
  • Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S20 Ultra 5G (US versions of S20 and S20 FE 4G/5G are not compatible with eSIM)
  • Galaxy Note20, Note20 5G, Note20 Ultra 5G (US and Hong Kong versions of Note 20 Ultra are not compatible with eSIM)
  • Galaxy Xcover7
  • Galaxy Fold
  • Galaxy Z Fold4
  • Galaxy Z Fold3 5G
  • Galaxy Z Fold2 5G
  • Galaxy Z Flip4
  • Galaxy Z Flip3 5G
  • Galaxy Z Flip and Z Flip 5G (US versions of Z Flip 5G are not compatible with eSIM)

Google

  • Pixel 7, 7 Pro
  • Pixel 6, 6a, 6 Pro
  • Pixel 5, 5a 5G
  • Pixel 4, 4a, 4 XL, 4a 5G
  • Pixel 3, 3a, 3 XL, 3a XL

Other

  • Huawei P40 and P40 Pro* (not the P40 Pro +)
  • Huawei Mate40 Pro
  • Sony Xperia 10 III Lite
  • Sony Xperia 10 IV
  • Sony Xperia 5 IV
  • Sony Xperia 1 IV
  • Motorola Razr 2019 and 5G
  • Motorola Edge (2023), Edge (2022)
  • Motorola Edge 40, 40 Pro
  • Motorola Moto G (2023)
  • Nokia XR21, X30, G60
  • OnePlus 11
  • Nuu Mobile X5
  • Oppo Find X3, X5, X3 Pro, X5, X5 Pro
  • Oppo Find N2 Flip
  • Oppo Reno A
  • Microsoft Surface Duo and Duo 2
  • Honor Magic 4 Pro, Magic5 Pro
  • Xiaomi 13, 13 Lite, 13 Pro
  • Xiaomi 12T Pro
  • HAMMER Explorer PRO
  • HAMMER Blade 3, Blade 5G
  • myPhone NOW eSIM
  • Rakuten Big, Big S
  • Rakuten Mini
  • Rakuten Hand
  • SHARP Aquos Sense4 Lite
  • SHARP Aquos R7
  • Gemini PDA 4G+Wi-Fi
  • Fairphone 4
  • DOOGEE V30

Notice: Your device must be unlocked. You can check with your carrier to see if there is anything you can do to unlock the eSIM in your device. Within one device model there can be devices both with eSIM technology and without. Please check your device before the purchase.

How many eSIMs can I have on my device?

eSIM-compatible devices allow you to install multiple eSIMs. This means you can have one physical SIM card and 1, 2, 3, 4, or even 12 eSIM plans. The maximum number of eSIMs you can have on your device depends on the device and its manufacturer. While only one eSIM data plan can be active at a time, it only takes a few seconds to switch between them.

Important Note for Customers:


Before purchasing an eSIM plan, it's crucial to ensure that your device is not locked to your original carrier. A carrier-locked device will prevent the installation of eSIM plans from other providers. To check if your phone is unlocked, please follow these simple steps:

Go to Settings > General and tap on About.
Scroll to the Carrier Lock section. If it displays "No SIM restrictions," your device is unlocked and compatible with our eSIM plans. If you see any other message, your device may be locked to your current carrier.

If your device is locked, we recommend contacting your current carrier to request an unlock before proceeding with your eSIM purchase. This will ensure a seamless installation and activation process of your new eSIM plan with us.